Now, whenever you need to resolve some issue - or have some question - a friendly customer service agent will assist you via chat 24/7. This used to be an issue with IPVanish - earlier it didn't provide round the clock support, but that has been changed in the meantime. Chances are you won't be needing these, but it's good to know they are ready just in case you need them. And if you're having problems, you can consult IPVanish's website to access easy-to-grasp set-up guides for most popular devices. The nice thing is that all these options are explained in plain English (or another language that works for you).įinally, when it comes to the installation process - it is as straightforward as possible, taking only a few minutes from start to finish. Nonetheless, most users will start IPVanish once and forget about it, while those looking to tweak things left and right will find the options galore for advanced privacy settings. To put it bluntly, these are not exactly the pretties apps around (check the screenshots above). Like all other big players, IPVanish is easy to use, though the design of its desktop apps leaves room for enhancements. Luckily, things have changed with new management, and as we've already said - it will not record any of your activity or connection data while using their apps. The situation was not always like that - under the previous management, IPVanish did collect some logs and was at one point forced to hand them down to US authorities. If that happens, the government would be surprised to find out nothing gets stored. In a way, as a US-based company - they have to do this since the government could force them to access their data. Not even anonymized data - they literally don't store a single piece of information that could lead to its users. IPVanish does not keep any logs on its servers. On the other hand, these will make the service that much better for true geeks.įinally, the company promises no IP or DNS leaks. IPVanish also supports other protocols - including IKEv2, SSTP, L2TP and PPTP - though we always opt for OpenVPN.Īlso, there are many advanced tweaks that most users, like 99%, won't even use - cause there is really no need for that. A kill switch is also included to keep your IP address hidden should your connection drops. IPVanish is super secure, relying on the proven OpenVPN protocol while encrypting data using the AES-256 cipher - this is the same encryption used by the world's intelligence agencies like NSA. We have found the fastest connections with servers in North America and Frankfurt, and not so fast while connecting to servers in Australia and Japan.Īgain, for the majority of users, IPVanish will get the job done with little to no fuss to deal with. This, in turn, makes IPVanish a good option for torrenting. Uploads can also be impressive and for one reason or another are more consistent than downloads. For streaming though, you won't notice any hiccups as full HD streams don't require much bandwidth in the first place. When you find a great server, you'll be amazed - though moving huge files while being connected to the "wrong" server could be a pain. IPVanish can be super-fast, but the experience is not consistent. You can see how the service works in real life from a few screenshots below. That may not be a perfect solution but it definitely gets the job done.Ī single IPVanish license provides unlimited simultaneous connections (on multiple devices). For the rest, you'll have to set up your router or connect to the Internet through your computer running IPVanish. When it comes to other devices like gaming consoles and streaming devices, only the Amazon Fire TV Stick has its own dedicated solution. In any case, once you turn on VPN on your Mac or a Windows PC - it will "take care" of any traffic coming to and from your browser. On the downside, there aren't any browser extensions on offer though we see the option for Chromebooks, so I guess Chrome is covered as well. And if you're not sure how to use your device with IPVanish, you are free to consult the ever-handy walkthroughs online to help you along the way. The last option allows you to protect your home or office network, and thus every device that connects to the Internet through your router. IPVanish works on computers, smartphones and even routers.
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